Shipping policy
What happens with tarriffs, duties and taxes for USA orders?
For USA orders, we arrange for duties and taxes to be paid in advance to avoid delivery delays & unexpected fees upon arrival. After we ship your order, you'll receive a separate email from our shipping partner (Royal Mail or DPD) with a secure payment link for duties, taxes, and any applicable tariffs. Please check your email (including spam folder) and complete payment within 5 days to ensure your package clears customs and continues to delivery. These charges are in addition to your order total and reflect current tariff rates.
Please note:
If payment is not made within 5 days, your package will be returned to sender. Any unexpected additional fees that may arise during customs processing are the buyer's responsibility.